custom orders
Love Lotus offers a bespoke millinery service for those who have an idea they that they would like brought to life or have Lynnette design a piece especially for you. Specialising in race wear, Lynnette will work with you create a unique design which will coordinate with your outfit to create perfect balance.
Ordering a bespoke hat or headpiece
To order your custom hat or headpiece, please contact us to discuss your idea. Any input you have in regards to colours, shapes, trims, fabrics and your overall outfit will help to reach your perfect design. Your design will then be discussed, refined and illustrated via email.
When the final design is agreed on, a 50% non-refundable deposit is required and then the hat making process can begin. You will be updated with pictures throughout this time and may request to make adjustments at this stage and also when the final pictures are sent. You hat will then be shipped on approval and payment of balance and shipping.
Timeframe
A Love Lotus bespoke hat is handmade. It may take 2-6 weeks, dependent on intricacy of the piece and current orders. Things get hectic around Melbourne Cup time so please book in early to avoid disappointment.
Cost
Bespoke headpieces start at $350 and $550 for a hat. You will receive an invoice for the piece once the design has been determined. A non-refundable deposit of 50% is required for the process to begin. The balance, postage and insurance are to be paid before item is shipped.
Payment
Please pay via direct bank deposit.
Shipping
You can collect your piece at the Love Lotus studio located in Torquay, Victoria or it can be shipped worldwide. Postage will be calculated individually for each piece and is to be paid before the piece is shipped.
Returns
There are no refunds, returns or exchanges on any bespoke hat. In case of any manufacturing faults, please email us within 7 days of receipt.
Ordering a bespoke hat or headpiece
To order your custom hat or headpiece, please contact us to discuss your idea. Any input you have in regards to colours, shapes, trims, fabrics and your overall outfit will help to reach your perfect design. Your design will then be discussed, refined and illustrated via email.
When the final design is agreed on, a 50% non-refundable deposit is required and then the hat making process can begin. You will be updated with pictures throughout this time and may request to make adjustments at this stage and also when the final pictures are sent. You hat will then be shipped on approval and payment of balance and shipping.
Timeframe
A Love Lotus bespoke hat is handmade. It may take 2-6 weeks, dependent on intricacy of the piece and current orders. Things get hectic around Melbourne Cup time so please book in early to avoid disappointment.
Cost
Bespoke headpieces start at $350 and $550 for a hat. You will receive an invoice for the piece once the design has been determined. A non-refundable deposit of 50% is required for the process to begin. The balance, postage and insurance are to be paid before item is shipped.
Payment
Please pay via direct bank deposit.
Shipping
You can collect your piece at the Love Lotus studio located in Torquay, Victoria or it can be shipped worldwide. Postage will be calculated individually for each piece and is to be paid before the piece is shipped.
Returns
There are no refunds, returns or exchanges on any bespoke hat. In case of any manufacturing faults, please email us within 7 days of receipt.
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